Rooted cuttings preparing for dispatch

We are now in our busy period of packing and dispatch.

We put rooted cuttings in polythene sleeves before packing in the cartons.

 Here are rooted cuttings in the propagating trays before being transferred to the polythene sleeves.

Now in polythene sleeve ready to be packed into the carton.

Both rooted cuttings and the more mature ex 90mm pot plants are packed tightly into the carton and air pillows/bubble wrap is used to fill the voids to prevent any movement during transit.  

Rooted cuttings are sent by Royal Mail in flat cartons.  Plants are sent by next day delivery courier in larger, but essentially flat, cartons.

Just heard that one package sent on April 7th by Royal Mail First Class recorded delivery still hasn't arrived, they say "Your item is still in transit"; words fail me.